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Frequently Asked Questions
Welcome! We hope that you find your answers here
.
What methods of payment do you accept?

Payment options: Visa, MasterCard, Money Order

When paying with a credit card: Just follow the on-screen prompts to complete your order.
Some orders are subject to Verification procedure which means that, for your protection from credit card fraud or identity theft, we may ask you to verify that you're the card owner or that the order and ship-to information is legitimate. This process rarely delays an order, and generally requires either a simple call-back or a fax. If your order requires Verification, we will advise you by phone or e-mail. This is why it's important that you leave both phone number and e-mail address when ordering and that you keep your information current.

The other way to process your order whan billing and shipping addresses don't match is to send us Money Order. Complete the order as you would pay with a credit card, in the field marked as "card number" put word "Money Order", in the field marked as "Card Holder's Name" put word "Money Order" and place your order. Make sure to write down the total amount for your purchase before placing your order. Than buy a Money Order (Make sure your money order is made payable to Hydro Depot) and mail it to:
Hydro Depot
5665 Redwood Drive, # D
Rohnert Park, CA 94928


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